Vinted Users Voice Anger About Size Modifications
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
This online marketplace has altered its measurement guidelines for women's and children's clothes but did not contact all users about the change.
Digital Channels Reaction
Numerous buyers and vendors are posting online stating that platform listings now display a different size category than originally posted due to the recalibration.
The company said the new system was more in line with similar services.
The platform has recommended to check their listings and manually change the size when needed, causing user dissatisfaction.
Sizing System Changes
Previously, the sizing featured one number and one letter, like S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement used to be a 12 but now shows as UK 16-18.
User Accounts
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, said garments she listed on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Necessary Adjustments
A different user, located in England, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she explained.
Platform Context
The service features exceeding 100 million shoppers, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: previously, the service retracted a modification concerning shipment methods due to shopper criticism.